Optimism, the annoying perfect way
Optimism = the happy, great, positive, find the half full glass and imagine it full, annoying smiling person. Have you ever noticed how this person shows up right at the time everything goes to absolute, well, crap?
The concept of finding a way through and being dedicated on an early Monday morning, or that Wednesday afternoon at 2:00 when there is so much more to do - all of these and more fall into small business operations, like an IV to someone who is ill. It is the medicine to fix any situation. (No, I was not a product of the 60's)
It is true. Optimism is key. Let's look at some Monday challenges:
1. Vendor is late, out of product, or not showing up at all
2. Customer is not coming through the front door as planned, did not show for meeting, or worse - cancelled.
3. Invoices did not all get paid from last week and need to process today but you have to "fix" a customer concern that was unplanned and not in the books
4. Employee called out sick and the remaining team is not as strong as you were planning for the day.
5. Your to do list because of these types of things - crap.
See, now that is a Monday morning, coffee spilled (or heck the coffee maker broke and your wallet was eaten by the dog) kind of day. Enter annoyingly perfect Optimism. (of course wearing the Optimism cape and music clearly meant for when you cross the finish line at the Olympics)
Well, the great thing about what is written above is that the coffee can be cleaned up quite quickly, the vendor takes time away from your day and you weren't crazy about the process or inconsistencies that vendor had shown, so this gives you open window, without the guilty cheating feeling, to look into other vendors.
That client issue that arose that you have to fix, well going into it with Optimism, you see that the client who you have to fix something for that was unplanned, actually has a big deal coming up and they need services/product that you also sell - and it turns into a great giant new contract deal!
Those invoices that didn't get paid, when you take 30 minutes and look at them, you see that you need to finish the training for your employee in charge of administrative. When you approach that with optimism instead of disgust, your employee relays they want to learn more and can contribute more to the
other parts of your business, they simply need training in a couple of areas.
I know. Crap. You might be saying "D.A. - that is NOT how it works, not even close"... well, did you go at each one of your "hang-ups, hiccups, and hell moments" with optimism or frustration?
Be honest with yourself.
It is human nature. Our first instinct to head down the negative avenue first. Optimism sits back sipping coffee and says "you will be back, it will take some time and you will wonder why you didn't just approach it the first time around with Optimism" See I believe that is a valid part of being human... and it is the main stay in the successful mindset of a small business owner. The amount of hangnails and hiccups that can evolve daily... then attribute the patient and drive that must then be added on top.
Small business evolves daily. Many people may think that the world evolves means forward, easily better, always good. Nope. The official definition according to Webster's is that evolve = to change or develop slowly often into a better, more complex, or more advanced state
Notice the word slowly... s l o w l y ... ... We don't need to rush our Optimism actions, we need to simply put them in place in our daily small business operations. Another human nature fact: instant gratification. Optimism cannot consistently become part of daily operations in a small business unless there is practice where we will stumble, where the spilled coffee and vendor issues dictate a challenging morning. This is the same part of your day where consistently coming back to Optimism is part of the process. That annoyingly perfect Optimism.
Maybe it is in a comic strip, a funny picture, a kind text or email from a loved one, a picture of your children, an inspiring quote, a key word... there needs to be something that will help you flip the switch and get back on the Optimism track.
You are going to do great. Really, fantastically wonderfully, great... no matter the Monday!
Oh... and here are some great quotes to review, maybe even print out and put by your monitor...
"An optimist sees an opportunity in every calamity; a pessimist sees a calamity in every opportunity." --Winston Churchill
"If you think you can do a thing or think you can't do a thing, you're right." --Henry Ford
”Few things in the world are more powerful than a positive push. A smile. A world of optimism and hope. A "you can do it" when things are tough.” --Richard M. DeVos
"Believe it is possible to solve your problem. Tremendous things happen to the believer. So believe the answer will come. It will." --Norman Vincent Peale
”Optimism is the faith that leads to achievement. Nothing can be done without hope and confidence.” --Helen Keller
"An optimist is someone who goes after Moby Dick in a rowboat and takes the tartar sauce with him." --Zig Ziglar
"No pessimist ever discovered the secrets of the stars, or sailed to an uncharted land, or opened a new heaven to the human spirit." --Helen Keller
Go to it!
D.A. (of dabbme!)